I went into Credentials Manager and for some reason it had reverted to some other passwords - certainly not the ones I just entered!? Fixed it for an hour or so, then cropped back up. I spoke with my exchange service provided and they suggested going to Credentials Manager and re-enter the correct password for the email servers with There are literally a dozen or so forums where this general Office Outlook/Windows problem is beingĭiscussed going back 6 7 years and it is still going on. Hope this helps all of you who have been scratching your head over this issueįor what it is worth.this problem cropped up out of the blue on my home office desktop (Windows 7, Office 2007) and then Surface Pro (Windows 8.1). Any ways the problem was solved at the server level. The reason stated by microsoft is "password cache corruption". The resolution from them was to change the "exchange RPC client access service" on MBX1 from "network service" to "local account" and switch back to "network service". this made us rule out possibility of Public folder corruption in MBX1 server.Ĥ.raised a case with microsoft to do a RCA (root cause analysis). That the users were being prompted for username and password only in outlook 2007 and not in OWA or outlook 2010. was it public folder corruption in MBX1?. This solved the issue for us.however we were not sure of what the exact issue was. using EMC on the exchange server, changed databases pointing to public folder in MBX1 to public folder in MBX2. found that the username was being prompted while attempting to connect to the public folder in MBX1 server.ģ. test connection status -click on the outlook icon in the lower right of the users desktop.clicked on test connection status. Strangely users using outlook 2003 and outlook 2007 were being prompted for user name passwords.ġ. I had similar issue in my environment -Exchange 2010 SP2 UR4-v2 ,DAG 2 MBX servers(MBX1 and MBX2) in production site ,2 CAS in production site ,17 mail box databases, Public folder replicated to all the mailbox servers.
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